STEELTIGERSTEELTIGER

Frequently Asked Questions

Fitment, OEM part numbers, ordering, payment, shipping and warranty — the answers buyers ask for most.

Company & Trust

Are these genuine Tesla parts?
No. We supply high-quality aftermarket replacement parts compatible with Tesla Model 3, Model Y, Model S, Model X and Cybertruck. OEM part numbers are used only to guarantee precise fitment — our parts are not genuine Tesla or official OEM parts.
Who is SteelTiger?
SteelTiger is the EV parts brand of Changchun REDA Imp.&Exp. Co., Ltd., a factory-direct manufacturer and exporter. We stock 603 SKUs across 15 categories of Tesla collision and body parts.
What certifications do you have?
Our company and factory are certified to ISO 9001 and IATF 16949 (TS16949) quality management systems.
Do you have a US warehouse?
Yes — a 5,000 sq ft warehouse in Titusville, FL 32796, with 146+ SKUs in stock. US buyers receive orders with no import duties.
How fast can you ship?
US warehouse stock ships within 24 hours on business days. Typical delivery: East Coast 1–3 days, West Coast 4–7 days. China stock ships within 7–15 days (FOB Ningbo).
What's your warranty?
12 months from shipment on all parts.

Product & Compatibility

Will this part fit my Tesla?
Tell us your VIN, or model + year + trim, and we'll confirm exact fitment by the OEM part number. Our parts carry the same OEM number as the original for precise matching.
Is it compatible with the refreshed model?
Different model years may not interchange. We list Model Y Juniper (2025–2026) separately from Model Y (2020–2026). Always confirm by VIN or OEM number before ordering.
What material is it made of?
It depends on the part type. For example: brake discs are gray cast iron (HT250); brake pads are semi-metallic or ceramic friction material on a steel backing plate; control arms are forged/cast aluminum or steel (varies by part — we confirm by OEM number); body panels: bumpers are PP/ABS plastic, hood and front fenders are aluminum, doors are steel. Headlight housings are ABS with a PC/PMMA lens. We'll confirm the exact material for any specific part number.
Do you cover Cybertruck parts?
Yes — we carry 134 Cybertruck SKUs (2024–2026), one of the deeper aftermarket coverages available.
Are these safety-related parts reliable?
Yes. Every batch undergoes QC inspection, and all parts are produced to match OEM fitment specifications.

Ordering & Payment

What's your MOQ?
Mixed orders: minimum 5 pieces per SKU. Larger single-part orders are quoted by quantity.
What are your payment terms?
T/T: 30% deposit + 70% before shipment.
Can I get a sample first?
Yes — the sample fee and freight are borne by the buyer.
Do you accept L/C?
Please contact our sales team to discuss; standard terms are T/T.

Shipping & Logistics

Can you ship to my country?
Yes, worldwide. US warehouse serves North America, Latin America and the Caribbean; international air freight is available on request.
How do you package parts?
Neutral packaging. Fragile parts (lights, mirrors, body panels) get protective padding and reinforced cartons.
Do you provide HS codes?
Yes — we provide the HS code for every category to assist with customs clearance.